Information and Support

Carer Gateway

The Carer Gateway provides emotional and practical services and support for carers. It is an Australian Government program that provides free services and support to anyone who is caring for a family member or friend with disability, a medical condition, mental illness or who is frail due to age. If you need support please contact them on 1800 422 737 Monday to Friday 8am-5pm local time.

The Australian Government works with a range of health and carer organisations across Australia known as Carer Gateway service providers. These service providers deliver services to carers irrespective of where they live in Australia. There is a lot of information available on their website.

Please see

Emergency respite: If you suddenly find you can’t provide care, for example if you become ill or injured, call Carer Gateway for emergency respite 1800 422 737 (24 hours a day, 7 days a week)

Carers Tasmania

Carers Tasmania provide care and support to family members and friends who have a disability, mental illness, chronic condition, terminal illness or who are frail and aged. They work closely with government and other support organisations to improve the lives of caring families throughout Tasmania.

Caring is more widely recognised in the community and Carers Tasmania continue to work hard with governments, health professionals and the community sector to make sure that the needs of Carers are kept on the table.

Of course this is just the tip of the iceberg. They have a lot more work to do!

Please take a look at our flyer for all of the services that we provide. You can find the flyer on their website.

Join us and have your say about the issues that concern you most. We look forward to keeping you updated on the progress we are making.

You can become a member, which is free. Go to their website: click here

Better Start

Better Start for Children with Disability provides improved access to early intervention services. Eligible children will be able to access up to $12,000 in early intervention funding.

As the NDIS is introduced, funding for early intervention services and treatment provided under the Better Start program will move to the NDIS. Better Start Medicare items will also move to NDIS.

As the NDIS is rolling out in Tasmania. Better Start will eventually close to new clients and Better Start participants will move to the NDIS. Better Start will keep operating in areas where the NDIS isn’t yet running. At the moment only children aged 0-3 can register with Better Start. Children aged 4-7 are now part of the age cohort in Tasmania. As a child is accepted by NDIS and has a funded support package, Better Start funding will be taken over by NDIS.

For more information about Better Start:

Or call Carers Tasmania: 1800 242 636


The Helping Children With Autism (HCWA) funding package is the first port of call for many families. There are many different elements to the HCWA, for example workshops, networks, play groups and getting advise. Like Better Start funding, HCWA will also phase out as the NDIS faces in. For more information call 1300 288 476.